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Hope you are well. This is a long over due email I’ve been wanting to send to you about our beautiful new kitchen in our Sidra Villa, Dubai Hills.
We were recommended by our friends to look no further and come straight to Goettling. We were a bit hesitant at first because we knew by doing so we would over-stretching our budget.
But once I met Alaa, that all changed.
From the onset she gave us a very thorough overview of all the options available while at the same time made sure to understand our needs and our taste. This was very important to us as we had no clue or prior experience with designing a kitchen from scratch. She left no stone unturned. Alaa went above and beyond to make sure all our needs were taken care of. Her passion was truly reflected in her work.
We felt at ease and very comfortable, the choice was very easy after that. We knew we would not be getting service like this anywhere else.
Any problem that came up, Alaa was quick to find a solution. She constantly communicated, updated us was so quick to respond (even when I bothered her in the weekends! – sorry Alaa 🙂
We were very impressed with timeliness of the delivery and the extremely high standard of execution.
Kostas was also very easy to work with, always available and ready to assist. Both him and Alaa would always ready help even if the issue was beyond their realm.
We were moving to a new house and had to deal with many different parties for other things but your team is by far the most professional and delivered the best service.
We love our new kitchen and cannot thank you and your team enough.
I wish you and the team all the best on your future endeavours. We are so happy to have worked with you all.